At Texas Children’s Urgent Care, we understand that health care billing can be complicated. Our goal is to make sure that each bill is correct and that all of your questions are answered.  Our billing department may be reached Monday through Friday 8:30 am to 4 pm at 832-824-2999 to help you with your account.

Pay Your Urgent Care Bill Online Now

If you are unable to access your billing details in MyChart, please contact the customer service at 832-824-2999 / Toll Free 888-263-6360.

Insurance plans

Texas Children’s Urgent Care is contracted with the insurance companies listed below. If your child is covered by one of their plans, all charges will be considered “in network.” If your child’s insurance company is not listed, charges may be covered under your “out of network” benefits.

  • Aetna - HMO, PPO, POS

  • BCBS - BlueChoice PPO, POS , EPO

  • BCBS - Blue Essentials (formerly HMO Blue of Texas)

  • BCBS - BlueCrossBlueShield TX ParPlan

  • Cigna-Great West HMO, PPO, POS

  • ChoiceCare Network PPO (Humana)

  • Humana - HMO, PPO, POS

  • Imagine Health PPO

  • MultiPlan PPO - (Includes Beechstreet)

  • PacifiCare (UHC) HMO, PPO, POS

  • Private Healthcare System (PHCS) - Savility PPO

  • United Healthcare HMO, PPO, POS

  • USFHP (US Family Health Plan)

  • Community Health Choice (CHC) MarketPlace plan. Kelsey Care Only

  • United Healthcare Community Plan - STAR, STAR Plus, STAR Kids, CHIP

  • Community Health Choice (CHC) - STAR, CHIP

  • Texas Children's Health Plan (TCHP) - STAR, STAR Kids, CHIP

  • Medicaid (TMHP) - Traditional

  • Medicaid - Children with Special HealthCare Needs (CSHCN)

  • Superior HealthPlan STAR Health - Foster Care

  • Superior HealthPlan STAR, CHIP, & STAR Kids

If your child is covered by insurance, please bring your insurance card with you to simplify registration. Our staff will copy the card and submit charges directly to your insurance company. Your urgent care copay will be collected at the time of service. If your plan does not have an urgent care copay, we will collect the specialist copay listed on your card at the time of service.

About 30 days after your visit, you should receive a notice from your insurance company summarizing the charges and payment for service. If your insurance company has covered the full amount, your insurance company will send payment directly to us. If the insurance company has applied some of the charges to your deductible, we will send you a bill for the amount still owed.

Please note that each insurance plan is a contract between you and your insurance company, and each plan is different. If you have specific questions about your plan benefits and what charges will be applied to your deductible, please contact your insurance company directly.


Self-pay rates

If your child is not covered by insurance, Texas Children’s Urgent Care offers discounted self-pay rates at the time of service. Please note that self-pay rates include all charges related to the diagnosis and treatment of your child as well as any labs or procedures performed in the clinic. It does not include any charges for labs that need to be sent out or are performed outside of the clinic. Our staff will notify you before any outside lab work is sent.

There are 3 self-pay rates based on the complexity of the visit.

Level 1 (Low Complexity)

  • Office Visit

  • Urine dip

  • Strep test

  • AB Otic

  • PR (rectal) or PO (oral) over the counter medications

Level 2 (Medium Complexity)

  • Office visit – maximum of 3 procedures below, >3 procedures = Level 3

  • Flu test

  • Strep culture
    (may receive separate lab bill)

  • Urine culture
    (may receive separate lab bill)

  • Wound culture
    (may receive separate lab bill)

  • Injection

  • Breathing treatment and/or deep suction

  • Blood work
    (may receive separate lab bill)

  • X-ray ONLY or X-ray with aluminum finger splint

  • Simple foreign body removal

  • Ear Irrigation, Elephant ear wash

  • Woods lamp with exam

  • Ear drops

  • Eye drops

  • Wound care

  • Burn care

Level 3 (High Complexity)

  • Office visit – greater than 3 procedures

  • Fracture care

  • X-ray with splint/crutches/pre-formed splint/post-op shoe

  • IV/SQ rehydration

  • Septic work-up
    (multiple labs; may receive separate lab bill)

  • Dermabond/skin glue

  • Laceration repair (sutures/staples)

  • Complex foreign body

  • Incision & Drainage with culture and/or packing (may receive separate lab bill)

  • Tdap vaccine