Texas Children’s now offers the same great care you have come to know and trust – evenings and weekends. Staffed by board-certified pediatricians and nurses, our facilities and equipment are designed to meet the needs of children and adolescents up to age 18.

We accept numerous insurance plans and offer a full menu of affordable, self-pay options.

LOCATIONS & HOURS

Texas Children's Urgent Care is now open in Austin. Learn More

WAIT TIMES: Our wait time feature is currently under maintenance at this time.  This may result in inaccurate wait times.  We apologize for any inconvenience this might cause.  

Please note the wait times listed below can change rapidly. Online wait times are updated every five minutes and are estimates based on the average time it takes for a patient to be seen by a health care professional. Please be aware that patients with a more serious condition or illness may be seen before you. 

Please arrive 10 minutes before your designated 'Save My Spot' time in order to process your registration information. The time for which you save your spot is an estimation of when you can expect to be brought back into an exam room. During busy times, there may still be a short wait until you are seen by a medical provider.
 
The 'Save my Spot' option is not for emergency medical needs, but walk-ins are always welcome. If you or your child needs emergency medical attention, please dial 911.

Cinco Ranch

East

Fairfield

Kingwood

Memorial

Pearland

The Heights

The Vintage

The Woodlands

Main Campus

West Campus

SERVICES

INSURANCE & BILLING

At Texas Children’s Urgent Care, we understand that health care billing can be complicated. Our goal is to make sure that each bill is correct and that all of your questions are answered.  Our billing department may be reached Monday through Friday 8:30 am to 4 pm at 832-824-2999 to help you with your account.

Pay Your Urgent Care Bill Online Now

If you are unable to access your billing details in MyChart, please contact the customer service at 832-824-2999 / Toll Free 888-263-6360.

Insurance plans

Texas Children’s Urgent Care is contracted with the insurance companies listed below. If your child is covered by one of their plans, all charges will be considered “in network.” If your child’s insurance company is not listed, charges may be covered under your “out of network” benefits.

• Aetna - HMO, PPO, POS
• BCBS - BlueChoice PPO, POS , EPO
• BCBS - Blue Essentials (formerly HMO Blue of Texas)
• BCBS - BlueCrossBlueShield TX ParPlan
• Cigna-Great West  HMO, PPO, POS
• ChoiceCare Network PPO (Humana)  
• Humana - HMO, PPO, POS
• Imagine Health  PPO
• MultiPlan PPO - (Includes Beechstreet)
• PacifiCare (UHC)  HMO, PPO, POS
• Private Healthcare System (PHCS) - Savility PPO
• United Healthcare HMO, PPO, POS
• USFHP (US Family Health Plan)
• Community Health Choice (CHC) MarketPlace plan. Kelsey Care Only
• United Healthcare Community Plan - STAR, STAR Plus, STAR Kids, CHIP
• Community Health Choice (CHC) - STAR, CHIP
• Texas Children's Health Plan (TCHP) - STAR, STAR Kids, CHIP
• Medicaid (TMHP) - Traditional
• Medicaid - Children with Special HealthCare Needs (CSHCN)

If your child is covered by insurance, please bring your insurance card with you to simplify registration. Our staff will copy the card and submit charges directly to your insurance company. Your urgent care copay will be collected at the time of service. If your plan does not have an urgent care copay, we will collect the specialist copay listed on your card at the time of service.

About 30 days after your visit, you should receive a notice from your insurance company summarizing the charges and payment for service. If your insurance company has covered the full amount, your insurance company will send payment directly to us. If the insurance company has applied some of the charges to your deductible, we will send you a bill for the amount still owed.

Please note that each insurance plan is a contract between you and your insurance company, and each plan is different. If you have specific questions about your plan benefits and what charges will be applied to your deductible, please contact your insurance company directly.

Self-pay rates

If your child is not covered by insurance, Texas Children’s Urgent Care offers discounted self-pay rates at the time of service. Please note that self-pay rates include all charges related to the diagnosis and treatment of your child as well as any labs or procedures performed in the clinic. It does not include any charges for labs that need to be sent out or are performed outside of the clinic. Our staff will notify you before any outside lab work is sent.

There are 3 self-pay rates based on the complexity of the visit.

Level 1 (Low Complexity)

• Office Visit
• Urine dip
• Strep test
• AB Otic
• PR (rectal) or PO (oral) over the counter medications

Level 2 (Medium Complexity)

• Office visit – maximum of 3 procedures below, >3 procedures = Level 3
• Flu test
• Strep culture
  (may receive separate lab bill)
• Urine culture
  (may receive separate lab bill)
• Wound culture
  (may receive separate lab bill)
• Injection
• Breathing treatment and/or deep suction
• Blood work
  (may receive separate lab bill)
• X-ray ONLY or X-ray with aluminum finger splint
• Simple foreign body removal
• Ear Irrigation, Elephant ear wash
• Woods lamp with exam
• Ear drops
• Eye drops
• Wound care
• Burn care

Level 3 (High Complexity)

• Office visit – greater than 3 procedures
• Fracture care
• X-ray with splint/crutches/pre-formed splint/post-op shoe
• IV/SQ rehydration
• Septic work-up
  (multiple labs; may receive separate lab bill)
• Dermabond/skin glue
• Laceration repair (sutures/staples)
• Complex foreign body
• Incision & Drainage with culture and/or packing (may receive separate lab bill)
• Tdap vaccine